Telvida Job Recruitment & How To Apply

Telvida Job Recruitment & How To Apply

Application form for Telvida Job Recruitment is now out online for young graduates that are currently unemployed, see details about how to apply below.

Telvida delivers unique cost savings IT solutions that improve collaboration with user-friendly messaging, video, audio, and web communications.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • Knowledge of Sport betting is mandatory.
  • Minimum of 2years relevant experience.
  • BSC/ MSC in any relevant discipline.

Application Closing Date
27th September, 2019.

Method of Application
Interested and qualified candidates should send their CV to: careers@telvida.com subject of mail – Customer Service Representative SB

Updated:

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