MTN Nigeria Job Recruitment Form & How To Apply

MTN Nigeria Job Recruitment Form & How To Apply

Application form for MTN Nigeria Job Recruitment is now out online for young graduates that are currently unemployed, see details about how to apply below.
MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
MTN Nigeria is now using this medium to invite competent and qualified young graduates that are currently unemployed to fill the vacant job position of;

1.) Officer Sales Support – Ordering (Supervisory)

2.) CEM System Support Engineer (Supervisory)

3.) Officer – Planning and Customer Management (Supervisory)

1. Job Title: Officer Sales Support – Ordering (Supervisory)

Location: Lagos

Job Description

  • To provide sales support services in terms of timely processing of orders as well as the management of accounts of all Trade Partners, Corporate Partners and Connect Stores
  • Ensure correctness of order details before approving on the Oracle based application.
  • Reconcile Trade Partners’ account monthly to validate account balances and dispatch Statement of Account monthly.
  • Reconcile and Process Final balance due to terminated Partners and exited Partners.
  • Regular Communication through SMS blast to sensitize Trade Partners and the Trade on Sales matters.
  • Confirmation of Product pricing  as well as price changes before Partners starts ordering.
  • Process blacklisting request from MTN partners as well as the applicable compensations due in line with MTN Policies.
  • Update of change of Trade Partners’ details on the Oracle Based application.

Minimum Qualification

  • BA, BEd, BSc or HND

Application Closing Date
6th March, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

2. Job Title: CEM System Support Engineer (Supervisory)

Location: Lagos

Job Descriptions

  • Responsible for System routine maintenance and software lifecycle audit
  • Ensures smooth integration of new systems and protocols
  • Value created by optimizing business operations and assurance
  • Assist in planning and designing databases for customer experience management.
  • Ensure that installed platforms functionalities are optimal and maintained periodically.
  • Create scripts that will automate platform operational efficiency.
  • Ensure platform availability by ensuring Geo redundant solutions are deployed.

Minimum Qualification

  • BEng, BSc, BTech, HND or BA.

Application Closing Date
6th March, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

3. Job Title: Officer – Planning and Customer Management (Supervisory)

Location: Lagos
Employment status: Permanent 

Job Description

  • Contribute to the sustenance of the MTN brand by providing high quality customer care to all MTN’s customers through assigned media/ within designated location
  • To drive productivity ,professionalism and operational efficiency in the attainment of excellent service delivery
  • To assist in the maintenance of established quality standards through first line evaluation and reporting of process flows with the aim of identifying areas for process improvement
  • Up and Cross sell MTN products and Services (Telemarketing) to grow spend.
  • Ensure Key Customer Data is adequately captured and prompt documentation of transactions and collect data and information on customer care needs/issues.

Minimum qualification

  • BA, BEd, BSc or HND.

Application Closing Date
6th March, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Updated:

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